ship time

After you successfully place an order, we will usually ship it to you within two working days.You wi receive two delivery emails with the tracking number of the order in the email. You cancopy the tracking number to check the real-time status of the order on the tracking order pageof the website.

Delivery time

Goods shipped from China.Because it is an international logistics distribution. So the deliverytime of the goods is about 5-20 days, it depends on your area.

Shipping fees

Within countries and regions where we support delivery. Shipping is free on all your purchasesin our store

Countries and regions that support delivery

United States, United Arab Emirates, lreland, Estonia, Austria, Australia, Bulgaria, Belgium,Poland, Denmark, Germany, France, Philippines, Finland, Colombia, Netherlands, Canada, CzechRepublic, Croatia, Latvia, Lithuania, Luxembourg, Romania, Malta, Malaysia, Mexico, SouthAfrica, Norway, Portugal, Japan, Sweden, Switzerland, Cyprus, Saudi Arabia, Slovakia, SloveniaThailand, Spain, Greece, Singapore, New Zealand, Hungary, lsrael, ltaly, United Kingdom,Vietnam

Order not received

if you have not received your order, please contact us immediately at info@ankaylingerie.com and we will help you. Please contact us within 7 days of notreceiving the package as this will ensure an investigation with the courier and help resolve theissue as quickly as possible.

Change shipping address

Before delivery, you can contact us by email to change the address and provide a new addressAddress changes are not supported if the item has already been shipped.Please note that achange of address may delay delivery by up to two weeks.

Other problems

Contact us info@ankaylingerie.com

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